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General Manager
We at Tiny Box Maker Ltd believe that luxury and beauty need not be compromised when making quality packaging choices.
Don't be fooled by our name, "Tiny Box Maker" – we hand produce fully bespoke presentation boxes in all kinds of sizing, not just “tiny”. We pride ourselves in providing a fully bespoke experience from start to finish to help our customers turn their visions into reality.
In 2016 we were acquired by Tiny Box Company who specialise in ethical packaging and working in close partnership we provide a quality service to a wide range of valued customers.
We are currently looking for a General Manager to support our team on a full-time basis, Monday to Friday 8.00am – 4.30pm.
The Role:
You will direct and manage the Tiny Box Maker’s (TBM) business activities, working with the Tiny Box Company MD / GM to develop strategies for achieving TBM targets. Accountable for strategy implementation and achieving TBM targets.
Assisting customers with product and order enquiries, and processing orders.  Responsible for ensuring excellent customer service, in order to maintain high levels of customer satisfaction during the customer journey.  Responsible for driving sales and proactively identifying a sales strategy to ensure a strong market presence. 
Duties will include:
  • Full P&L responsibility
  • Full sales responsibility
  • Coordinating TBM business operations, including capacity planning and production schedule
  • Monitoring, motivating and line management of all staff
  • Evaluating staff performance and productivity
  • Producing complex customer quotes
  • Meeting and discussing design and costing options with customers
  • Monitoring and managing TBM operational costs
  • Identify business opportunities
  • Monitor TBM financial activities including employee bonus calculation
 
About you:
You will be a highly motivated, team orientated individual with meticulous attention to detail.  You will have excellent communication skills and a proven track record of excellent customer service.
Skills / Qualifications required;
Previous factory management experience is essential, preferably within the packaging industry.  You will be able to use CAD and have project management experience.
Location
Located in Pool, Redruth in the beautiful county of Cornwall.
If you are interested in applying for the above role, please take a moment to read our recruitment privacy statement which can be found at:
 https://www.tinyboxcompany.co.uk/media/wysiwyg/Recruitment_Privacy_Statement.pdf
We endeavour to respond to all applications; however, due to the large volume this isn’t always possible. If you haven't heard from us within 14 days, please assume you have not been successful for this particular role. Thank you for your interest and please continue to look at our website for future opportunities.

Luxury and beauty need not be compromised
when making ethical packaging choices.

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01209 314 949
hello@tinyboxmaker.co.uk

Tiny Box Maker
Unit 2, Pool Industrial Est.
Wilson Way
Pool
Redruth
TR15 3RX

Registered company no.: 10326884
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Tiny Box Company
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